
Set the status to Enabled (or Disabled).Click Edit beside email-based password recovery.Click your email address (or display name) on the top right corner of the blue menu bar.To enable or disable email-based password reset: If you do not have the Sync desktop app installed on your computer we highly recommend you enable this security feature, to ensure that you do not get locked out of your Sync account. Sync provides an optional email-based method of resetting a lost or forgotten password. How do I enable or disable email-based password reset? If you’ve tried the steps above and you’re still not able to reset your password, check to see if you have enabled a password hint, or contact our support team. I’ve tried all options, but still can’t reset my password

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To reset your password from an installed desktop app: Otherwise if you lose your password there will be no way to recover it. As such, it is crucial that you keep a copy of your password in a safe place, ensure that you’ve got the Sync desktop app installed, or, optionally enable email-based password recovery or set a password hint. Important: For maximum security and privacy Sync does not store or transmit your password (to ensure that no one can get a hold of it). Choose a strong unique password, and do not re-use a password that you’ve used elsewhere. You can reset your password directly from an installed Sync desktop app, or by using the forgotten password reset page. How do I enable or disable email-based password reset?.
